The Change Order Playbook
A written scope sheet, a dollar threshold and a two-minute change order you can send from your phone before you start extra work.
Published Sep 11, 2026
Preview
Scope creep is not a personality problem. It's a missing document, a missing number, and a missing sentence. This guide gives you all three: a one-page scope sheet that decides your exclusions before a customer is standing in front of you, a dollar threshold that tells you when a favor becomes a charge, and a five-field change order you can send from your phone in under two minutes. Work through it once and you stop deciding case by case, which is where the money leaks.
1. Put a dollar figure on what this is costing you
Do this first, because the rest is easier once you've seen the number.
That is where the free part ends.
The rest walks the whole thing through, step by step — including the parts people get wrong and what to do when the normal route fails.